INBOUND ACQUISITION LEAD · SELL YOUR CAR · NOT BUYER PIPELINE
ACQUISITION LEAD · ACQ-2026-0142 · HASSAN RAHMAN · MERCEDES G63 AMG 2022
Inbound seller lead Hassan Rahman · 2022 Mercedes G63 AMG · 38,400 km · asking 580,000
Inbound acquisition workflow · this is NOT the buyer pipeline. Capture · inspection · valuation · offer · agreement · handoff. Stock is not created automatically · acquired vehicle becomes stock only after approved handoff to Inventory module. Sales coordinates the workflow · Accounts owns final settlement when seller becomes Purchase Party.
Inspection Scheduled
Linked trade-in · buyer deal D-26210 (Lexus LX600)
Source · WhatsApp Business
SLA · first-contact 47m · within target
Acquisition status
Inspection
Booked Sat 18 May · 11:00 · Yas Mall
Asking price
580K
Seller indicative · before inspection
Dealer estimate
510-545K
Range · pre-inspection · market comparable
Expected gap
35-70K
Negotiation buffer · prepare counter-offer
Linked deal
D-26210
Trade-in against Lexus LX600 · F. Al Suwaidi
Seller & vehiclefrom public form submission · 16 May 09:12
Verified mobile
+971
Individual: no TRN · KYC via Emirates ID at inspection.
Activity timeline6 events · most recent first
Inspection scheduled · Sat 18 May 11:00 · Yas Mall
K. Ahmed booked inspection slot · seller confirmed via WhatsApp · reminder sent
16 MAY 10:24 · K. AHMED
Linked to buyer deal D-26210 as trade-in
Hassan considering trade vs cash · linked to Lexus LX600 enquiry (F. Al Suwaidi same household)
16 MAY 10:08 · K. AHMED
First contact · WhatsApp · 47m after submission
"Salam Hassan, K. Ahmed here · received your G63 submission · can I call you at 10:30 to discuss inspection slot?" · seller replied "Yes please" · within SLA target of 2h
16 MAY 09:59 · K. AHMED · 1-to-1
Assigned to K. Ahmed · SX-003 · Yas Mall
Auto-assigned by acquisition router · existing customer match · same owner as buyer enquiry D-26210
16 MAY 09:13 · SYSTEM · ROUTER
Duplicate check · existing customer matched
Mobile +971 50 ••• 2841 matched existing customer L-26194 · no duplicate created · acquisition lead linked to customer record
16 MAY 09:12 · SYSTEM
Submission received · Sell Your Car public form
Hassan Rahman · 2022 Mercedes G63 AMG · 38,400 km · asking 580K · source WhatsApp Business · preferred branch Yas Mall · this weekend
16 MAY 09:12 · EXTERNAL · WHATSAPP
Next actionACQUISITION SLA-DRIVEN
Due Sat 18 May
Action
Conduct inspection · open inspection sheet
Owner
K. Ahmed · SX-003 · Yas Mall
Inspector
M. Hamoud · senior inspector · same branch
SLA window
Inspection + valuation within 48h of receipt · target Mon 18 May 18:00
Inspection feeds into valuation cockpit (screen 044) which produces the dealer offer. Sales never creates Inventory truth at this stage.
Linked buyer deal · trade-inD-26210 · LEXUS LX600 2024
Trade-in
Buyer
Fatima Al Suwaidi · same household
Target vehicle
Lexus LX600 2024 · stock VS-1932 · 543,375
Buyer stage
06 Booking · BR-2026-0094 active
Trade-in impact
Estimated net payable reduces by ~520K depending on offer
Trade-in calculator (screen 049) ties this acquisition to the buyer deal. No automatic stock creation · no automatic settlement adjustment.
One-to-one channelno bulk · no campaign automation
Data rules5
- Seller / acquisition lead status · NOT the buyer pipeline stage
- No automatic stock creation · Inventory handles at handoff acceptance (screen 050)
- Test Drive remains separate activity-only · never a stage
- Linked buyer deal (trade-in) is read-only here · revisions happen on the buyer deal
- One-to-one channel only · audit-logged with channel + actor + timestamp