Lead Cockpit · L-26194 · Stage 05 of 11 · Active deal

Hassan Rahman L-26194

Interested in Mercedes G63 AMG 2024 · approx. budget 720K · trade-in mentioned (Land Cruiser 2021) · received from Marketplace on Mon 5 May.

Stuck 5d · past stage SLA Cadence overdue 1d +971 50 ••• 2841 Branch · Yas Mall High-value · 720K

Log activity

Stage health

at risk

5d in Negotiation

Cadence

+1d overdue

Next due was 15 May

Last contact

5d ago

Call · K. Ahmed · 11 May

Deal value

720K

Quote Q-2024-0418

Margin · est.

8.6%

verified by Accounts

01
New

02
Qualified

03
Vehicle
Matched

04
Quotation
Sent

05
Negotiation

06
Booking

07
Proforma

08
Payment

09
Delivery
Ready

10
Won

11
Lost

Next step · close the negotiation gap SLA breach · 1d

Share the trade-in 165K appraisal with Hassan and confirm whether a 700K total ask is acceptable. Customer asked for a 30K reduction · last touch 5 days ago · was a call.

Call now

Recent activity14-day window · 5 events shown

Full timeline

Today · Fri 16 May1

Cadence overdue · escalation flagged

Lead in Negotiation 5 days · cadence SLA breached by 1 day.

by Systemauto-escalate

09:00today

Mon 11 May1

Call · 12 min · K. Ahmed → Hassan

Trade-in valuation for Land Cruiser 2021 · budget gap ~30K · think over weekend.

outcome follow-upnext step send appraisal

16:005d ago

Thu 8 May1

Quotation Q-2024-0418 sent · 720K

PDF sent via WhatsApp one-to-one · viewed 2x · spec sheet attached.

by K. Ahmedone-to-one

11:308d ago

Wed 7 May1

Test drive completed · 35 min

G63 AMG 2024 · stock VS-2891 · Hassan very positive · second TD scheduled.

by K. AhmedTD overlay · not a stage

14:009d ago

Mon 5 May1

Lead created · Marketplace inbound

Auto-assigned to K. Ahmed based on branch territory + current load.

TTFC 2.4h · met SLA

14:2211d ago

Linked deals1 active · 0 won · 0 lost

Mercedes G63 AMG · 2024 Stock VS-2891 (reserved) · quote Q-2024-0418

720K·margin 8.6% est.·trade-in under review

Stage 5 · stuck 5d

Data ownership & safeguardsOne owner per data area · CRM coordinates only

Sales coordination view Test Drive · activity on stages 3–5 · not a stage Lead Owner ≠ Assigned Salesperson Estimated margin · verified by Accounts Stock allocated from Inventory · separately